Information
Shipping
We print every tool to order in our workshop, so your parcel sets off as soon as your design comes off the printer. We ship finished, cleaned parts — not files.
Lead time
Printing and quality control usually take 2–5 business days. Add the delivery time of the chosen shipping method — the combined estimate is shown next to each option in the cart.
Delivery rates
Prices include VAT and apply to shipments within Poland.
Free shipping
On orders from 200 zł (product value) shipping is on us. You can track your progress towards free delivery in the cart.
Packing and returns
We ship in a padded cardboard box, without plastic wherever possible. If the parcel arrives damaged or something is not right, write to sklep@clayzo.pl — personalised tools are repaired case by case.